Weekend price surcharge has been implemented to the spot price of metals.
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We Are Open - Update from 2nd June 2020

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Indigo is Open and Taking Orders

From the 2nd of June, Singapore will be entering Phase One of the Safe Re-opening as stated by the Singapore government. Indigo Precious Metals will be fully committed to curb the spread of the Covid-19 virus, and hence we will be opening our offices for metal collections by appointment basis only.

From the 3rd of June we will be taking appointments only for self-collections for our customer based on orders already placed, as supported and confirmed by the Singapore government. 

Indigo will continue to operate all other services as normal. We are reachable via email and our online chat system, follow up calls on the telephone can be made if the clients needs any further information by emailing us at  info@indigopreciousmetals.com

Buying Options to Clients During Lockdown 

1…    All orders can still be instigated and either a 10% deposit can be made on the invoice order guaranteeing the purchase, the client can pick-up themselves and pay the remaining 90% of the invoice..

2…   Our vaulting services are still operating as normal if the client wishes to transfer their purchases into their segregated vault  - pay in full the invoice.

3…   Singapore deliveries, see below….

Singapore Deliveries - Added Service:

  Any orders of Sing$ 10,000 or above will be delivered for FREE within Singapore to our clients addresses by our specialized, fully insured, secure logistic provider. 

Any orders that require delivery and are below Sing$ 10,000 we will have to charge Sing$50. 


Premiums have risen due to the global supply shortages. Also re-stocking bottle-necks have seriously developed due to airlines globally being grounded.

Please be assured we will guarantee all trades where possible, delivery times are changing all the time driven by the sheer level of physical demand.

Product Pricing Information and Product Buybacks
Our product pricing is based off live financial market futures data in the relevant precious metal. You will notice a clock at the very top of the screen which counts down to zero from 3 minutes, when the clock ticks over to zero all our product prices are updated simultaneously; reflecting the very latest precious metal pricing in world markets. Even within the checkout page before purchase has been confirmed the product prices will be updated.


Weekend Pricing

On weekends we add a small premium to the closing Friday prices in New York, this is to protect ourselves from any price volatility that may occur on Monday morning opening in the markets in New Zealand when the liquidity is extremely thin and can be very volatile, significantly influenced by macro-economic events that may occur over the weekend. Our prices revert back to normal on the open of Sydney early Monday morning.

During certain times of the week liquidity drops substantially at 18.30 GMT and continues to decline between 19.30 and 24.00 GMT. At times when the markets start to gap our pricing will reflect these market conditions between these twilight hours.


Hedging & Cancellation of Orders

A common misconception among gold buyers (customers) is that gold dealers make money when the price of gold increases, and subsequently lose money when the price of gold decreases. Generally speaking, nothing could be further from the truth. Gold dealers are highly risk averse given the volatility of the metals market, and so they are very unlikely to speculate on the future spot price.
Once we (IPM Group) have received an order from our customers to purchase the metals, we then fully unwind our hedging exposure. Hence cancellation of orders can incur significant costs as hedges have to be re-instigated in fast-moving markets.
In the sale of precious metals, we as a company can not offer cancellation rights due to the exposure of moving markets. The value of precious metals fluctuates in price based on external factors beyond the control of IPM Group. You may, however, always sell purchased products back to IPM Group at any time. 


Live Buy-Back Pricing

We have instigated live buy-back pricing on the website that is linked to the ever changing metals pricing within world markets. We as a company will only be offering these product buy-backs to customers that hold their metals within our vaulting system in Le Freeport or in the London Vaults.
We will not be accepting buy-backs from customers who walk into our offices with metals. The purpose of this policy is we have the relevant paper trails directly back to the refineries themselves, where we purchased the metals in the first place as distributors and delivered directly into our vaults.
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